The role of the IT Service Delivery Unit in the Office of the Government Chief Information Officer (OGCIO) is to provide ICT services on a shared services basis for Government departments.
The IT Service Delivery Unit comprises three sections:
- IT service delivery
- IT operations management
- service planning
The IT Help Desk is the single point of contact for staff who experience an unplanned interruption to their computer hardware, software/application, or network connection, or are requesting information, advice, or access to other services.
To contact the IT Help Desk, phone 01 604 5000 or e-mail firstname.lastname@example.org